Android 11 Storage Permissions

To fix that, turn App Permissions OFF then turn App Permissions back ON:

• Navigate to device Settings > Apps
• Locate then select PDF Extra app
• If available, tap Permissions (App settings section) then do the following:

 

1. 'Deny' all app permission (Samsung devices):

• From the 'Allowed' section, tap an available permission (e.g., Storage, Contacts, Location, etc.).
• Tap Deny.
• If prompted, review the confirmation message then tap Deny anyway.

 

2. 'Allow" all app permission (Samsung devices):

• From the 'Denied' section, tap an available permission (e.g., Storage, Contacts, Location, etc.).
• Tap 'Allow all the time'.
• Tap the Back icon (upper-left) to return to App permissions.