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Add a new e-mail to my account.
When your old e-mail address or phone number does not suit you anymore, but you want to keep your cloud storage and account settings, you can add a new e-mail address to your existing account.
Note that you will not be able to add an existing account as an alias. If you have created an account with the new e-mail, the workaround is to delete that account. The steps to add an e-mail vary between platforms.
The steps to add an e-mail vary between platforms.
On your Windows PC:
1. Click here to sign in to your MobiSystems account on the web.
2. Click Edit Account.
3. Click Add Email.
4. Type your new email and click Save.
Change password
1. Open PDF Extra and click your account.
2. Click Change password.
3. Type your old password, type the new password, and confirm it with Change password.
Reset password
In case you are trying to sign in but you've forgotten your password:
1. Open PDF Extra, click Sign In.
2. Enter your account email and click Continue.
3. Click “Forgot password?”
4. Type your email, click Send me a Reset Link.
5. Check your email for the password reset instructions and follow the link.
6. Enter your new password.
Note that your password reset code is not a temporary password you can use to sign in. Follow the link in the email to reset your password. If you do not find the email, check spam.
You want to delete your MobiSystems account.
Deleting your MobiSystems account means you will not be able to use it to sign in to the MobiSystems apps you have been using. It also deletes your MobiDrive and files. This can not be undone.
Deleting your MobiSystems account will not cancel your trial or subscription with a third-party seller. You must cancel your subscription to end your subscription with a third-party seller.
To delete your account:
1. Sign in to your account
2. Choose Delete.
When you have subscribed to PDF Extra Team plan, you can assign seats to other users.
1. To go to your account, click here.
2. Click the account icon, then click My Account.
3. On your current Team plan subscription, click Manage Seats.
4. Click Add Account.
5. Type the Email, Name, and Seat type of the account you want to add. Confirm with Add to team.
*Each member you add to your Team plan will receive a personal email to verify its participation and use their PDF Extra features.
*To use PDF Extra, members of the Team plan should sign in to their account.
